Privacy Policy
Welcome to Saraswat Veda (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website saraswatveda.com, make a purchase, or interact with our services.
1. Information We Collect
We collect the following types of information to provide you with the best possible experience:
a) Personal Information
When you register, place an order, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via trusted gateways)
b) Non-Personal Information
We automatically collect certain non-identifiable data, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To send order confirmations, shipping updates, and support messages
- To personalize your shopping experience
- To improve our website, services, and product offerings
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All online payments are processed securely through trusted third-party payment gateways such as Razorpay/Paytm/CCAvenue. We do not store your card or payment details on our servers.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.
5. Data Retention
We retain your data as long as necessary to fulfil your orders, comply with legal obligations, and resolve disputes. You can request data deletion by contacting us.
6. Third-Party Services
We may use third-party tools (like analytics or marketing platforms) that collect limited information to help us understand user behavior and improve our services. These third parties follow their own privacy policies.
7. Your Rights
You have the right to:
- Access and review your personal data
- Request corrections or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at support@saraswatveda.com.
8. Email & SMS Communication
By providing your contact details, you agree to receive promotional and transactional messages from us. You can unsubscribe anytime by clicking the unsubscribe link in emails or replying “STOP” to SMS messages.
9. Data Protection
We take reasonable steps to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Meet the Man Behind Saraswat Veda
As the visionary founder of Saraswat Veda, Atul Saraswat brings a profound passion for holistic health and a mission to revitalize the ancient science of Ayurveda. With over eight years of dedicated experience in the industry, he possesses a comprehensive understanding of both traditional formulations and modern wellness needs. Atul recognizes that in today's fast-paced world, the fundamental principles of Ayurvedic balance are more crucial than ever for sustained well-being. His expertise is the driving force behind the brand's commitment to blending timeless wisdom with contemporary standards of quality and accessibility. Through Saraswat Veda, he is fulfilling his vision: making the authentic, healing power of nature available to everyone seeking harmony and health in the modern era.